FAQ
Frequently Asked Questions
At Memory Care Mastery, we know dementia care can feel overwhelming. These FAQs are here to give you clarity and confidence. Click below to expand each answer.
General Questions
Memory Care Mastery is a framework of courses, consultations, and support designed to make dementia care simpler, safer, and more joyful for both the person living with dementia and their caregivers.
Our resources are for families caring for loved ones at home, care facilities wanting stronger training and systems, and professionals who want a proven, compassionate approach to dementia care.
Not at all. Whether you’re brand new or you’ve been walking this journey for years, Memory Care Mastery meets you where you are.
Families and care facilities often report:
- Fewer behaviour challenges
- Safer daily routines
- Happier, more engaged loved ones
- Reduced stress for caregivers and staff
You’ll learn practical, step-by-step approaches for:
- Managing behaviours calmly and effectively
- Creating safe environments
- Planning person-centred activities
- Building stronger connections with your loved one
- Free Consultation (30 minutes): A “meet and greet” where we hear your situation, address urgent needs, and suggest first steps.
- Paid Consultation (50–60 minutes): In-depth coaching tailored to your home or care facility. We cover behaviours, safety, activities, and often begin building a care plan.
Yes! Consultations can be held via Zoom, phone, or in person (depending on location).
Yes. Jen provides in-person training in homes, care facilities, churches, conferences, and support groups.
System set-up helps families and care centres implement sustainable caregiving systems. This includes staff training, activity planning, safety assessments, and program building.
Start with a Free Consultation. It’s the best way to share your situation and discover the next right step together.
Want to learn more? Book a free consultation today.
Whether you’re a family caregiver, a manager in a care facility, or simply looking for guidance, Memory Care Mastery equips you with proven strategies to reduce stress, improve connection, and enhance quality of life.